Complaint Against Adobe for Unauthorized Subscription Change and Unfair Cancellation Fee

susanthmalanada

New member
Dealer Name
Adobe
Company Name
Adobe
Product Name
Adobe
Customer Care Number
Adobe
Loss Amount
10000
Ratings
5.00 star(s)
Opposite Party Address
Prestige Platina Tech Park, Block A, Kadubeesanahalli, Marathahalli-Sarjapur Outer Ring Rd, Bengaluru, Karnataka 560103 | Phone: +91-80-4193-9500
I subscribed to the Adobe Creative Cloud Student & Teacher Plan. Without my explicit consent, Adobe changed my subscription to another plan and is now demanding an annual cancellation fee when I try to cancel. I was not given proper prior notice or asked to consent to this change.

This amounts to an unfair trade practice and deficiency in service under the Consumer Protection Act, 2019.

I request that Adobe:

1. Cancel my subscription immediately without any early termination fee.
2. Refund any excess amount charged due to the unauthorized plan change.
3. Compensate me for the inconvenience caused.
 
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