susanthmalanada
New member
- Dealer Name
- Adobe
- Company Name
- Adobe
- Product Name
- Adobe
- Customer Care Number
- Adobe
- Loss Amount
- 10000
- Ratings
- 5.00 star(s)
- Opposite Party Address
- Prestige Platina Tech Park, Block A, Kadubeesanahalli, Marathahalli-Sarjapur Outer Ring Rd, Bengaluru, Karnataka 560103 | Phone: +91-80-4193-9500
I subscribed to the Adobe Creative Cloud Student & Teacher Plan. Without my explicit consent, Adobe changed my subscription to another plan and is now demanding an annual cancellation fee when I try to cancel. I was not given proper prior notice or asked to consent to this change.
This amounts to an unfair trade practice and deficiency in service under the Consumer Protection Act, 2019.
I request that Adobe:
1. Cancel my subscription immediately without any early termination fee.
2. Refund any excess amount charged due to the unauthorized plan change.
3. Compensate me for the inconvenience caused.
This amounts to an unfair trade practice and deficiency in service under the Consumer Protection Act, 2019.
I request that Adobe:
1. Cancel my subscription immediately without any early termination fee.
2. Refund any excess amount charged due to the unauthorized plan change.
3. Compensate me for the inconvenience caused.