shashankprafulla309@gmail
New member
- Company Name
- Jiomart
- Product Name
- Keyboard and mouse
- Loss Amount
- 999
- Ratings
I purchased a keyboard and mouse from JioMart for ₹999 on 15 August 2026. The order was delivered incomplete, as the mouse was missing from the package.
I immediately contacted JioMart customer support and registered a return request. However, my return request was rejected. I subsequently contacted JioMart through calls and chats several times, but despite repeatedly explaining the issue, I have not received a satisfactory resolution. My complaint was also merged without resolving the actual problem.
I have retained the relevant evidence, including the order details, shipment details, return rejection information, photographs/videos of the received package and product, and records of my communication with JioMart.
I request that appropriate action be taken and that I be provided a full refund of ₹999 (or an appropriate replacement/resolution), along with any other relief considered appropriate.
Your details to include:
Name: Shubh Jha
Order ID: JM6A7E84DB01212F293D
Shipment ID: JM6A7E84DB01212F293D-01
Order date: 15 August 2026
Amount: ₹999
Main issue: Incomplete order — mouse missing
Return: Rejected
I immediately contacted JioMart customer support and registered a return request. However, my return request was rejected. I subsequently contacted JioMart through calls and chats several times, but despite repeatedly explaining the issue, I have not received a satisfactory resolution. My complaint was also merged without resolving the actual problem.
I have retained the relevant evidence, including the order details, shipment details, return rejection information, photographs/videos of the received package and product, and records of my communication with JioMart.
I request that appropriate action be taken and that I be provided a full refund of ₹999 (or an appropriate replacement/resolution), along with any other relief considered appropriate.
Your details to include:
Name: Shubh Jha
Order ID: JM6A7E84DB01212F293D
Shipment ID: JM6A7E84DB01212F293D-01
Order date: 15 August 2026
Amount: ₹999
Main issue: Incomplete order — mouse missing
Return: Rejected
