Hotel Cheating

[avinashsreedhar25]

Hotel Name

RS grand

Website Name

Agoda

Loss Amount

5691

Ratings

5.00 star(s)

Opposite Party Address

RS grant
Forever hospitality
Agra

Dear Sir,

We had booked 3 rooms in RS Grand Agra, through Agoda online portal. With out our knowledge they change the hotel name. Once we reached in the designation,we got an old building with dirty rooms. That's why we didn't stay there and used our money to get another hotel. We asked the staff of that old building to refund our money but they didn't reply.

Also we sent an advance payment of Rs. 5691 for your property.

So please help me refund our amount.



Regards,



Anilkumar

 

[TeamMember]

Hello @avinashsreedhar25 ji,

Have you contacted to the Agoda customer care ?

 

[anishsreedhar25]

Yes, I had been contact with them. As per their instruction I sent a mail for RS hotel. Sofar no any response from them. Attached details along with

 

[TeamMember]

Have you contacted to the Agoda customer care ?

Please suggest..

 

[anishsreedhar25]

Yes

 

[admin]

Please share the Agoda reply..

 

[TeamMember]

Yes

Please share the details..

Thanks