Charged unfairly for cancellation fees,

sachinpw

sachinpw

New member
Website Name
https://www.makemytrip.com/
Loss Amount
4132
Ratings
5.00 star(s)
I had booked Spicejet Flight on Make MY Trip website Mumbai To Banglore for 9th Sep 2026 Booking ID NF2AM4UJ61623584600.
Today Flight was cancelled by Airline. But when I requested for refund from Make My Trip charged me with 4132 including 1400 for cancellation fees. Flifht was cancelled by airline not me even then MMT changeed me for convinience fees plus cancellation fees. I want full refund of canllation fees as it was not cancelled from my side.
Dr Sachin Pawaskar
Mob No 9930556211
sachinpw@gmail.com
 

Attachments

Hello @sachinpw


Thank you for reaching out. We noticed that you are facing the similar problem with Make MY Trip that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Hotel Post in thread 'Room booked but not stayed'

Hello @Praveenkm2012

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first send an email to the customer care department of the Make my Trip (grievanceofficer@makemytrip.com), clearly outlining your concerns and requesting for...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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