theanuraag
New member
- Model
- Maruti Suzuki Brezza 2024 model
- Dealer Name
- Cars24 Online platform
- Company Name
- Cars24 services private limited
- Customer Care Number
- 1800 258 56
- Loss Amount
- 1089
- Ratings
- Opposite Party Address
- Cars24 Services Private Limited, Tower C, 7th Floor, SAS Towers, Medanta the Medicity, Sector 38, Gurugram, Haryana 122001
I have one pending car challan & took the CARS24 online services to pay the Car challan. I paid Rs. 1,088.82/- on 21st Sep 2026.
Later I received the below message on whatsapp(on 28th Sep 2026).
We couldn’t settle challan HR3881250917085348 for HR26FH0892 with the traffic authority, and we’re sorry.
We’re refunding ₹1,088.82 to your original payment method. It will reflect within 5 days. Track the refund status below.
As per their online conversation, the refund was supposed to be processed within 5 working days.
It has now been 30 days and I have still not received my refund of ₹1,088.82/-.
I have contacted their customer care multiple times, but they are continuously postponing the refund date without giving a valid reason.
This is causing financial stress and inconvenience to me.
I request immediate refund of my amount along with compensation for delay and harassment.
Later I received the below message on whatsapp(on 28th Sep 2026).
We couldn’t settle challan HR3881250917085348 for HR26FH0892 with the traffic authority, and we’re sorry.
We’re refunding ₹1,088.82 to your original payment method. It will reflect within 5 days. Track the refund status below.
As per their online conversation, the refund was supposed to be processed within 5 working days.
It has now been 30 days and I have still not received my refund of ₹1,088.82/-.
I have contacted their customer care multiple times, but they are continuously postponing the refund date without giving a valid reason.
This is causing financial stress and inconvenience to me.
I request immediate refund of my amount along with compensation for delay and harassment.