Car Cars 24 issued a policy with a wrong chasis number and engine number for my purchased car and claim is not happening because of this

Renukesh

Renukesh

New member
Model
Creta 2019 model
Dealer Name
Cars24
Company Name
Cars24
Loss Amount
9000
Ratings
5.00 star(s)
Opposite Party Address
renukesh s/o jayanna, kolala post, koratagere, tumkur - 572140
I purchased a card through Cars24 in bangalore. while delivering the car, they took my money and gave the insurance with wrong engine and chasis number.
My rear glass be been broken now and i cannot claim the amount as the engine number and chasis number is incorrect. They are telling they cannot give the right policy now as the claim in open now..

Car Number : KA03 NE 9337
Given Tata AIG policy number:- 6204427499 00 00
 
Hello @Renukesh

We have carefully reviewed all the details regarding your complaint. Based on our thorough evaluation, we suggest you to file a case before the nearest District Consumer Disputes Redressal Forum. Your case is very strong.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

Required Document:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.
We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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