PrateekBh
New member
- Loss Amount
- 90108
- Ratings
I purchased a Care Health Insurance Ultimate Care policy by paying a single premium of ₹90,963 for a 2-year policy. This was a ported policy from my previous insurer, and I submitted all the required documents, including my previous insurance policy details, at the proposal stage.
After issuing the policy, Care Health later cancelled it alleging "fraudulent activity" from my end. However:
I had disclosed my previous insurance details during the proposal process.
The insurer had the opportunity to verify my previous policy and claim history before accepting the proposal and issuing the policy.
No detailed evidence of the alleged fraud has been provided to me.
My policy was cancelled after issuance, and only ₹855 was refunded out of ₹90,963, with the remaining premium retained.
I have repeatedly requested:
Documentary evidence supporting the allegation of fraud.
The specific policy clause permits the forfeiture of almost the entire premium.
A detailed refund calculation explaining why only ₹855 was returned.
Despite my requests, I have not received a satisfactory explanation.
I request Care Health Insurance to provide complete transparency regarding the cancellation and refund. If the matter is not resolved, I will continue pursuing it before IRDAI, the Insurance Ombudsman, and the appropriate Consumer Commission.
After issuing the policy, Care Health later cancelled it alleging "fraudulent activity" from my end. However:
I had disclosed my previous insurance details during the proposal process.
The insurer had the opportunity to verify my previous policy and claim history before accepting the proposal and issuing the policy.
No detailed evidence of the alleged fraud has been provided to me.
My policy was cancelled after issuance, and only ₹855 was refunded out of ₹90,963, with the remaining premium retained.
I have repeatedly requested:
Documentary evidence supporting the allegation of fraud.
The specific policy clause permits the forfeiture of almost the entire premium.
A detailed refund calculation explaining why only ₹855 was returned.
Despite my requests, I have not received a satisfactory explanation.
I request Care Health Insurance to provide complete transparency regarding the cancellation and refund. If the matter is not resolved, I will continue pursuing it before IRDAI, the Insurance Ombudsman, and the appropriate Consumer Commission.
