Neil johnson
New member
- Website Name
- Makemytrip
- Loss Amount
- 2768
- Ratings
- Opposite Party Address
- Makemytrip
I am writing to raise a complaint regarding my recent bus booking.
The bus departed before the scheduled departure time, and as a result, I was unable to board despite reaching according to the timing mentioned in the booking details. Since the bus left early, I missed my journey due to no fault of my own.
This caused significant inconvenience, wasted my time and effort, and disrupted my travel plans. I believe passengers should be able to rely on the scheduled departure time provided at the time of booking.
Therefore, I request one of the following resolutions:
I request that this matter be investigated and that I receive a prompt response regarding the action being taken.
Booking ID/PNR: [NU711611193404754]
Travel Date: 02-10-2026
Registered Mobile Number: [9845939510]
I look forward to your response and a fair resolution to this issue.
The bus departed before the scheduled departure time, and as a result, I was unable to board despite reaching according to the timing mentioned in the booking details. Since the bus left early, I missed my journey due to no fault of my own.
This caused significant inconvenience, wasted my time and effort, and disrupted my travel plans. I believe passengers should be able to rely on the scheduled departure time provided at the time of booking.
Therefore, I request one of the following resolutions:
- A full refund of the ticket amount, or
- Rebooking of my ticket for another suitable date at no additional cost.
I request that this matter be investigated and that I receive a prompt response regarding the action being taken.
Booking ID/PNR: [NU711611193404754]
Travel Date: 02-10-2026
Registered Mobile Number: [9845939510]
I look forward to your response and a fair resolution to this issue.