B'youthful's Expired Products Received

Mitesh Surti

New member
Seller Name
B'Youthful
Company Name
Asushi India Pvt Ltd
Product Name
Total products 15
Website Name
byouthful.in
Customer Care Number
9501799917
Loss Amount
1225.00
Ratings
3.00 star(s)
Opposite Party Address
75, Street No 2 , Sunder Nagar, Mundian Kalan, Chandigarh Road, Ludhiana (PB) - 141015
Hello there,

I've ordered number of products from B'Youthful on June 3rd 2025. I've received the products 2 days ago and when opened I found that all of the products are expired and some of them are broken as well. When raise a complaint to company they mentioned our products can be used even after expiry. Now they are not willing to refund or replace the products.IMG-20250612-WA0004.jpgIMG-20250612-WA0003.jpg
 
Hello @Mitesh Surti

We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.
You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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