Blusmart wallet refund

[Jasmine]

Hotel Name

Cab company- Blusmart

Company Name

Blusmart

Website Name

https://blu-smart.com/

Customer Care Number

hello@blu-smart

Loss Amount

3000

Ratings

4.00 star(s)

Opposite Party Address

BluSmart 17th Floor, Parinee Crescenzo, Innov8 Business Center, BKC, Mumbai 400051

I was a BluSmart user in Delhi NCR and recently I got to know that the company has suspended its services and my app has also stopped working. Thus, I’m unable to request refund from my wallet money. I had more than Rs. 2500 worth of balance in my BluSmart wallet.
I have dropped emails to the customer support and raised tickets regarding my wallet refund, but to no avail. According to the law, if a company has suspended its services, they are liable to refund the customer wallet money. But Blusmart is not responding & refunding the wallet amount.

 

[TeamMember]

According to the law, if a company has suspended its services, they are liable to refund the customer wallet money.

Please share details...

 

[Shivanipande]

I also was a Blu smart user, had more than INR 2600 in my BluSmart wallet. Since the company has suspended its services in March 2025 my app has also stopped working. Thus, I’m unable to request refund from my wallet money.
I raised tickets regarding my wallet refund. The company is liable to refund the customer wallet money within 90 days, it’s been more then 90 days and I havnt received the refund . Blusmart is not responding & refunding the wallet amount.