- Loss Amount
- 9000
- Ratings
- 1.00 star(s)
**CUSTOMER DETAILS:**
- Name: Chiranjib Mohanty
- Address: Patanasahi, Basudevpur, Sahada, Bhadrak, Odisha 756100
- FTTH No: 06784-291306
- Previous Complaints: PGRMS BSNL-OR26-0401759043, Consumer Court 9042830
**FACTS:**
1. **Nov 2025**: Requested **MONTHLY plan only**
2. **Jan 2026**: **Pratap Sahoo FRAUDULENTLY changed to YEARLY Rs8200** WITHOUT consent
3. **Pratap Sahoo gave FALSE assurance** "no need pay fine"
4. **Feb 2026**: BSNL Bhadrak office **REFUSED written application**
5. **Modem OFF since March 2026** → Still **fake Rs9023 bill** generated
**URGENT COMPLAINT AGAINST PRATAP SAHOO:**
1. **CHEATED customer** - Unauthorized monthly → yearly upgrade
2. **FALSE ASSURANCES** about fine waiver (recorded)
3. **THREATENED family member**: "You complained, I won't help"
4. **BLOCKED legitimate requests** for downgrade/closure
**IMMEDIATE RELIEF REQUIRED:**
1. **PERMANENTLY DISCONNECT FTTH 06784-291306** from BSNL system
2. **STRONG DISCIPLINARY ACTION against Pratap Sahoo** for fraud + harassment
3. **CANCEL fake Rs9023 bill** + all wrongful charges immediately
4. **Issue NOC "Zero Dues" certificate**
5. **STOP ALL FUTURE BILLING** permanently
**DEADLINE: 12 April 2026**
- Name: Chiranjib Mohanty
- Address: Patanasahi, Basudevpur, Sahada, Bhadrak, Odisha 756100
- FTTH No: 06784-291306
- Previous Complaints: PGRMS BSNL-OR26-0401759043, Consumer Court 9042830
**FACTS:**
1. **Nov 2025**: Requested **MONTHLY plan only**
2. **Jan 2026**: **Pratap Sahoo FRAUDULENTLY changed to YEARLY Rs8200** WITHOUT consent
3. **Pratap Sahoo gave FALSE assurance** "no need pay fine"
4. **Feb 2026**: BSNL Bhadrak office **REFUSED written application**
5. **Modem OFF since March 2026** → Still **fake Rs9023 bill** generated
**URGENT COMPLAINT AGAINST PRATAP SAHOO:**
1. **CHEATED customer** - Unauthorized monthly → yearly upgrade
2. **FALSE ASSURANCES** about fine waiver (recorded)
3. **THREATENED family member**: "You complained, I won't help"
4. **BLOCKED legitimate requests** for downgrade/closure
**IMMEDIATE RELIEF REQUIRED:**
1. **PERMANENTLY DISCONNECT FTTH 06784-291306** from BSNL system
2. **STRONG DISCIPLINARY ACTION against Pratap Sahoo** for fraud + harassment
3. **CANCEL fake Rs9023 bill** + all wrongful charges immediately
4. **Issue NOC "Zero Dues" certificate**
5. **STOP ALL FUTURE BILLING** permanently
**DEADLINE: 12 April 2026**