bharat_premi
New member
- Policy Name
- Bajaj Allianz Goal Assure
- Company Name
- Bajaj Allianz
- Customer Care Number
- 1800- 209- 5858
- Loss Amount
- 529000
- Ratings
- Opposite Party Address
- Bajaj Allianz House, Airport Road, Yerawada, Pune-411006
I have ULIPS in my name and my spouse name from Bajaj Allianz since 2019. After completing 5 years of paying policy premiums I wanted to surrender my policy to withdraw the funds to use elsewhere. Since after 5 years there is no surrender charges or tax liability, it should be a straight forward thing. I surrendered a similar policy from HDFC online with no human interface and I had the money in my account within 3-4 days. I have been following up with Bajaj since Feb 2025. Initially they tried to convince me to continue the policies by switching to newer policies and withdrawing part of the amount rather than surrendering the policies. Later when I decided to still go ahead with the surrender, they started putting all sort of roadblocks that I have to come in person to the branch. They very well know I am a NRI . Later they agreed to allow me to surrender the account by changing my account status to NRI. I completed the whole process regarding this. Then they asked for a new list of additional documents. I painstakingly provided all those documents. Now the process from my end is complete and they are not responding to the email chain nor closing my account. Bajaj being a big name in India’s financial space is proving to be one of the worst players when it comes to provide ease of closure. When opening the account you will not see them needing these many processes. Kindly help me with the same. I can provide more details if requested.
