Manishmj8090
New member
- Seller Name
- TIRUPATI BIZ LINK LLP, TBL Online
- Company Name
- TIRUPATI BIZ LINK LLP, tied with Flipkart.com
- Product Name
- BenQ GW2790C 68.58 cm (27 inch) Full HD LED Backlit IPS Panel Monitor (GW2790C)
- Customer Care Number
- 04445614709
- Loss Amount
- 10203
- Ratings
- Opposite Party Address
- Marasandra and Madnahatti -Venkatapura Villages, Kasaba Hobli, Malur Taluk ,Dist -Kolar, Malur, Bangalore ,
Karnataka, India - 563130, IN-KA
GSTIN - 29AAGFT9023N2ZI
Dear Consumer forun of India,
I am writing to report a fraud happend with me by Flipkart.com and its listed seller.
I have ordered BenQ GW2790C 68.58 cm (27 inch) Full HD LED Backlit IPS Panel Monitor from Flipkart.
product link: https://www.flipkart.com/benq-gw279...STMONHJZDCHMUHZH8ESHVAR3&marketplace=FLIPKART
After I received the monitor from flipkart, I realised the C-type connection is not working as I am not able to connect my laptop with Monitor using C type port/cable.
When I raised the same with Flipkart, I was told to get brand support and confirmation.
I Have ordered this product because it has C-type connectivity as clearly mentioned in the product page over the Flipkart website.
So, after reading complete details over at Flipkart, I placed an order for BenQ GW2790C 27 Inch Monitor.
The details present in the product link mentioned above. It clearly says, "USB-C connectivity for simplified, single-cable data and power transmission" . The same is highlighted in the below snippets taken from the Flipkart product page.
But when I received my Monitor, I was not able to connect it with my Laptop using C-Type cable as the product seems defective. And when I raised the same concern with Flipkat, I was advised to get brand support.
After so many calls and followup with Flipkart, I was repetedly asked to connect with brand as Flipkart do not take any responsibility.
FLiplart keep on closing my requests without any proper information and resolution by just saying, we have responded to your query.
and I kept asking them to listen my query clearly and check with seller. Their behavior clearly indicates FLipkart is favoring Seller and doing fraud toghether.
So, I took some time and contacted Brand, and the response I got from brand is "The information Flipkart has mentioned on product page is incorrect, this product does not support C-type connection." I got proof from brand that the product descirption mentioned by Flipkart is incorrect and I shared that proof with FLipkart. But still not response from flipkart.
Kindly look into this with earliest possible.
I am writing to report a fraud happend with me by Flipkart.com and its listed seller.
I have ordered BenQ GW2790C 68.58 cm (27 inch) Full HD LED Backlit IPS Panel Monitor from Flipkart.
product link: https://www.flipkart.com/benq-gw279...STMONHJZDCHMUHZH8ESHVAR3&marketplace=FLIPKART
After I received the monitor from flipkart, I realised the C-type connection is not working as I am not able to connect my laptop with Monitor using C type port/cable.
When I raised the same with Flipkart, I was told to get brand support and confirmation.
I Have ordered this product because it has C-type connectivity as clearly mentioned in the product page over the Flipkart website.
So, after reading complete details over at Flipkart, I placed an order for BenQ GW2790C 27 Inch Monitor.
The details present in the product link mentioned above. It clearly says, "USB-C connectivity for simplified, single-cable data and power transmission" . The same is highlighted in the below snippets taken from the Flipkart product page.
But when I received my Monitor, I was not able to connect it with my Laptop using C-Type cable as the product seems defective. And when I raised the same concern with Flipkat, I was advised to get brand support.
After so many calls and followup with Flipkart, I was repetedly asked to connect with brand as Flipkart do not take any responsibility.
FLiplart keep on closing my requests without any proper information and resolution by just saying, we have responded to your query.
and I kept asking them to listen my query clearly and check with seller. Their behavior clearly indicates FLipkart is favoring Seller and doing fraud toghether.
So, I took some time and contacted Brand, and the response I got from brand is "The information Flipkart has mentioned on product page is incorrect, this product does not support C-type connection." I got proof from brand that the product descirption mentioned by Flipkart is incorrect and I shared that proof with FLipkart. But still not response from flipkart.
Kindly look into this with earliest possible.
