Bank issues credit card on my name when i was overseas

Manpreet

New member
Bank Name
HDFC gill road (ludhiana)
Loss Amount
119
Ratings
1.00 star(s)
Opposite Party Address
V.p.o- Gill
Jasdev nagar, pin- 141116
I will explain you briefly that what exactly happened with me. My name is Manpreet Singh and i am victim of credit card fraud.
In 2018, i was in NewZealand and someone from my local hdfc branch issued a credit card from my account. They change my phone number and my address as well.

In 2019, hdfc started to send me emails about my dues for credit card which I never got and used. Then i came back to India in 2022 and visit same local hdfc branch and explain the story but unfortunately no one cares as usual.
Now in 2025, i am in India again, visit same branch for lodging a complaint but still they don’t have any answer for me. I got all immigration stamp proof that i was not here in 2018 when credit card issued. Even i don’t know the credit card number that is issued from my account.
My cibil score is bad because of this unpaid dues. I tried to email other hdfc staff but no one reply back.
Local branch (Gill road HDFC)staff sent me to 3 other higher branches in ludhiana and now i fed up.
Kindly help me to sort this issue out. I attached a screen short of address that is shown on issued credit card.

Thank you
 

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Hello @Manpreet

We have reviewed the details you mentioned above, as you already contacted the HDFC customer care and the also visited the branch but not received any solution against the credit card issued on your name.

As you mentioned you have all the proofs you need to file a case against them in the Consumer Forum.

Process to File a Complaint with the Consumer Forum:
Note:
We can assist in:
  • Drafting professional legal notices.
  • Filing consumer complaints for deficiency in service.
Feel free to contact us if you wish to proceed with a legal notice draft or complaint preparation.

Regards,
Support Team
 
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