Shine2805
New member
- Bank Name
- Axis bank
- Customer Care Number
- 1860-209-5555
- Loss Amount
- 74282
- Ratings
- Opposite Party Address
- 2 Tanaji marg brahmpuri road opp pondrik park jaipur Rajasthan 302002
The Axis bank Ashok Marg C-scheme branch from where i took the OD facility has misguided me since day 1. Chetna Bagra(9166629947) and Priyanka Jain(9718613686) from OD facility axis bank Ashok Marg c-scheme branch were assisting me all the time. They themselves were not aware of anything much regarding the OD facility. On day 1 i asked them regarding, that my OD account is showing zero balance and all the balance combined is showing in my savings account and they said in our bank its like that only and then they never explained a bit what to do and how it works. I was very new to this, i didn’t knew anything regarding this facility. This was the physical conversation inside the bank branch. And on the chats also they didn’t knew what it was actually. When the employees and seniors are not aware of the facilities and products of their company they are providing what do Axis bank expect from the customers then. How would a customer know what the product is and what it’s features are and how does it work! The money was never taken out of the savings account for the personal use apart from recent 1 lakh transaction from afternoon till evening on the request of Chetna to manage the account, and its just the bank employees were misguiding on every step. They knew each and every situation and even they were aware i was and i am in Bahrain right now since March and i stay here. They have been in constant touch with me since day 1 and misguiding. Axis bank has unlawfully charged me with INR 74,282. And never replied to any of the emails i have sent and also the branch people doesn’t know what to do in this matter. Its been 2 months. I have all the WhatsApp screenshots and call recordings of Chetna Bagra and Priyanka Jain as proofs. 
