Omkar@9192
New member
- Seller Name
- RetailEZ Pvt Ltd
- Company Name
- Amazon India
- Product Name
- FUR JADEN Anti Theft Number Lock Backpack
- Website Name
- Amazon.in
- Customer Care Number
- 1800-3000-9009
- Loss Amount
- 589
- Ratings
- Opposite Party Address
- Amazon Seller Services Private Limited
8th Floor, Brigade Gateway,
26/1 Dr. Rajkumar Road,
Malleshwaram West, Bengaluru – 560055, Karnataka, In
I am filing this complaint against Amazon India and the seller RetailEZ Pvt Ltd regarding a repeated issue of fake delivery updates and non-delivery of prepaid products.
I ordered a “FUR JADEN Anti Theft Number Lock Backpack” from Amazon India for ₹589. The order was placed on 23 May 2026 and later marked as “Delivered” on 25 May 2026 with the status “Package was handed to resident.” However, I did NOT receive the product.
No package was delivered to me, my family members, neighbors, or building security. I also did not receive any proper delivery confirmation or call from the delivery agent.
This is not the first time I have faced such an issue with Amazon/vendor deliveries. Repeated false delivery updates are causing serious inconvenience, mental stress, and loss of trust in the platform.
Despite paying the full amount, I am being denied my product and forced to continuously follow up for resolution. This kind of negligence and irresponsible service is unacceptable from a company like Amazon.
I request immediate action regarding:
Order Number: 402-0087341-6251502
Product Name: FUR JADEN Anti Theft Number Lock Backpack
Amount Paid: ₹589
Seller: RetailEZ Pvt Ltd
Company Name: Amazon India
I ordered a “FUR JADEN Anti Theft Number Lock Backpack” from Amazon India for ₹589. The order was placed on 23 May 2026 and later marked as “Delivered” on 25 May 2026 with the status “Package was handed to resident.” However, I did NOT receive the product.
No package was delivered to me, my family members, neighbors, or building security. I also did not receive any proper delivery confirmation or call from the delivery agent.
This is not the first time I have faced such an issue with Amazon/vendor deliveries. Repeated false delivery updates are causing serious inconvenience, mental stress, and loss of trust in the platform.
Despite paying the full amount, I am being denied my product and forced to continuously follow up for resolution. This kind of negligence and irresponsible service is unacceptable from a company like Amazon.
I request immediate action regarding:
- Investigation into the fake delivery update
- Strict action against the delivery partner/vendor
- Immediate refund or replacement of the product
- Assurance that such incidents will not repeat
Order Number: 402-0087341-6251502
Product Name: FUR JADEN Anti Theft Number Lock Backpack
Amount Paid: ₹589
Seller: RetailEZ Pvt Ltd
Company Name: Amazon India