pankaj2702
New member
- Seller Name
- M&B FOOTWEAR PRIVATE LIMITED, NOIDA
- Company Name
- Amazon
- Product Name
- ID MENs BLACK CASUAL SHOES
- Website Name
- www.amazon.in
- Customer Care Number
- NA
- Loss Amount
- 1874
- Ratings
- Opposite Party Address
- NA
Hi Everyone,
I hope this message finds you well. I am extremely frustrated and dissatisfied with the ongoing issues surrounding my return and refund process.
I had ordered a ID Men's Black Casual Shoes - 8 UK (Order No: 404-7167289-2925945) on 04 June 2026 and returned it on 22nd June 2026. The payment was made through SBI Debit Card, and yet, it has now been over one month and I still haven’t received my refund. This delay is completely unacceptable, and I’ve made numerous attempts to resolve the issue.
I have already contacted the Amazon customer support team, who conveniently passed the issue off to the OFM team. I’ve also reached out to the OFM team multiple times via email, but I have not received a single meaningful response. This level of delay and ignorance is simply unacceptable and unprofessional.
To make matters worse, you are now claiming that the item I returned is incorrect. However, I can confirm that I sent back the ID Men's Black Casual Shoes - 8 UK – exactly as I received it. If you believe the item is incorrect, please return it to me immediately. Also, if there was any issue with the item, why was it picked up in the first place? I demand a clear and detailed explanation, as there should not have been any issues if everything was handled correctly from the beginning.
Lastly, if returning an item is somehow considered illegal, why do you provide this return facility in the first place? It’s incredibly confusing and frustrating that I’m being penalized for using a service that you offer.
This ongoing delay and poor customer service are completely unacceptable. I demand an immediate resolution to this matter:
I have sent an email to Amazon as well and kept this mail.
I expect a swift and satisfactory resolution to this matter.
I hope this message finds you well. I am extremely frustrated and dissatisfied with the ongoing issues surrounding my return and refund process.
I had ordered a ID Men's Black Casual Shoes - 8 UK (Order No: 404-7167289-2925945) on 04 June 2026 and returned it on 22nd June 2026. The payment was made through SBI Debit Card, and yet, it has now been over one month and I still haven’t received my refund. This delay is completely unacceptable, and I’ve made numerous attempts to resolve the issue.
I have already contacted the Amazon customer support team, who conveniently passed the issue off to the OFM team. I’ve also reached out to the OFM team multiple times via email, but I have not received a single meaningful response. This level of delay and ignorance is simply unacceptable and unprofessional.
To make matters worse, you are now claiming that the item I returned is incorrect. However, I can confirm that I sent back the ID Men's Black Casual Shoes - 8 UK – exactly as I received it. If you believe the item is incorrect, please return it to me immediately. Also, if there was any issue with the item, why was it picked up in the first place? I demand a clear and detailed explanation, as there should not have been any issues if everything was handled correctly from the beginning.
Lastly, if returning an item is somehow considered illegal, why do you provide this return facility in the first place? It’s incredibly confusing and frustrating that I’m being penalized for using a service that you offer.
This ongoing delay and poor customer service are completely unacceptable. I demand an immediate resolution to this matter:
- If there is an issue with the returned item, please return it to me right away.
- If the return is legitimate, process my refund immediately.
- Provide me with an explanation for the closure of my account and the cancellation of my purchases.
- Address the complete lack of communication and failure to respond to my multiple inquiries.
I have sent an email to Amazon as well and kept this mail.
I expect a swift and satisfactory resolution to this matter.