Amazon Is Not An Ideal Online Buying Platform

Geet

New member
Seller Name
AMAZON PAY INDIA PRIVATE, Bangalore
Company Name
AMAZON PAY INDIA PRIVATE, Bangalore
Product Name
Faber 60 cm 1000 m³/hr T-Shape Kitchen Chimney || Baffle Filter || 12 years warranty on Motor|| Motor- 250 Watt (HOOD MARS PB BF BK 60, Black)
Website Name
Amazon.in
Customer Care Number
1800-1200-1571
Loss Amount
6740.00
Ratings
1.00 star(s)
Opposite Party Address
0
How terribly can one be careless towards its customers, is Amazon.in.

Due to their own technical sytem they locked and made one of my accounts orphaned from which I had made a purchase of a Faber chimney.

The chimney has gone out of order, I need its invoice, which cannot be downloaded because they have made that particular account orphaned.

Till date, it has been for around 15 to 20 days that I have been reaching out to them through all modes, chat, voice call, emails, and social media but they are not able to listen or proived me the bill copy, the reason they are deaf and incapable.

They are least concerned about listening and responding positively and their social media a/c are most probably run by AI and no quality checks at their ends which can alarm them that they are being questioned at the social media.

I think it is totally incable company to be allowed to operate online as it does not pay heed to customer issues and concerns.

To get a copy of an order, how much of time and days can one company take?!

It is a harassment to a customer.

Since the support executives are capapble to provide the solution they put your call on hold for hours
 
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