Amazon denied my refund

k.yaswanthkumar

New member
Model
Oppo reno 16 5g
Dealer Name
Amazon
Company Name
Oppo
Loss Amount
58999
Ratings
1.00 star(s)
Opposite Party Address
Amazon
Dear sir,
This is yaswanth kumar frm Tadipatri order id is # 406-4934037-0601110.. I purchase oppo Reno 16 5g mobile on August 12th in EMI basis.... It delivered on August 21st evening . I started using mobile , am facing 3 issues with that all 3 issues are
1.Mobile getting heating
2 while charging mobile it's taking huge time
3 after full charge it's draining very fast.. it's coming less than 24hrs
I called to coustomer care on sep1st they told me contact oppo service centre . I called to oppo service center they agree it's battery issue is there, so I call again to amazon coustomer they raised return request on sep11th 2026 pickup was done on September 12 th 2026, till now I didn't get any refund from ur end , it's all ready 13 days over... EMI last date is the on 29th September ... If EMI bounce meansmy cbil score will be effected.
They told me wait upto 26th September , I waited till today ie., 26th September, now they are telling refund denied, then wat Abt my product?
 

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