KrishnaPandey
New member
- Seller Name
- Amazon India
- Company Name
- Voltas Beko
- Product Name
- Volats Beko washing machine
- Website Name
- Amazon
- Customer Care Number
- 1800 120 01 571
- Loss Amount
- 9000
- Ratings
Hi Team,
Hope you all are doing great
This is to inform that i raised a return product for amoazon that was a voltas beko washing machine which came damaged I raised a return request for that and it was scheduled for yesterday I took levae from my office and waited and without even informing me it got cancelled in the evening i again raised a reschedule and tooked an off again today waited till evening and it again got cancelled without even informing the customer they are cancelling the reschedule so I called the customer care number someone name Yash opened the call satated i raised a complaint but not giving the complaint number or any reference for the same so I asked for supervisor which he denied in the begining stating calls are high you have to wait I said ok he waited me for 20 mins and gave the call to some other executive and not a supervisor like what is happening they know nothings gonna happen so they are playing with the customers which is not fair at all please look into this and escalate if possible as they all know that nothings gonna happen
Hope you all are doing great
This is to inform that i raised a return product for amoazon that was a voltas beko washing machine which came damaged I raised a return request for that and it was scheduled for yesterday I took levae from my office and waited and without even informing me it got cancelled in the evening i again raised a reschedule and tooked an off again today waited till evening and it again got cancelled without even informing the customer they are cancelling the reschedule so I called the customer care number someone name Yash opened the call satated i raised a complaint but not giving the complaint number or any reference for the same so I asked for supervisor which he denied in the begining stating calls are high you have to wait I said ok he waited me for 20 mins and gave the call to some other executive and not a supervisor like what is happening they know nothings gonna happen so they are playing with the customers which is not fair at all please look into this and escalate if possible as they all know that nothings gonna happen
