AJIO Delivered Wrong and old used Item with no TAG on it

  • Thread starter Thread starter K Soni
  • Start date Start date
  • Opposite Party Name Opposite Party Name
    ajio
K

K Soni

New member
Website Name
AJIO Online Shopping App
Loss Amount
4780
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Dear AJIO Customer Care Team,

I hope this message finds you well. I am writing to express my concern regarding a recent order I received from your Online website. I wanted ordered a pair of skirts and the package was delivered on 20nd may. Unfortunately, upon opening the package, I discovered a torn and dusty jeans which I didn't order at all. This is very disappointing, and I want immediate actions on it regarding the order which I received.

I kindly request a return your delivery and refunds of the item. I have attached photos of the damaged jeans for your reference.

Please let me know how to proceed with the return process. I would appreciate a prompt resolution to this issue.

Thank you for your attention to this matter.

Sincerely,
Krupa Soni
 
Hello @K Soni

Thank you for reaching out. We noticed that you are facing the similar problem with AJIO that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

Sushma k acharya

Thread 'Return and refund from Ajio'

Hi Team,

I had ordered two dresses on the AJIO app, which were delivered on 2nd March. Due to the poor quality of the material, I initiated a return on the same day.

However, the return process has been extremely frustrating. Despite my timely initiation, the delivery team never contacted me for pickup. On 3rd March, the return status was marked as “Return cancelled due to operational issues”, yet, at the same time, it also showed “Return pickup by 11th March” — which is contradictory.

I waited until 11th March, but there was no communication from AJIO or...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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