Airtel WiFi Fiber New Connection - Worst Service Experience for a Customer and Request for Refund

Dealer Name
Airtel
Company Name
Airtel
Customer Care Number
121
Loss Amount
1500
Ratings
1.00 star(s)
Opposite Party Address
Ibrahimpatnam, rangareddy HYD, telangana-501506
Hi Team,
I want to bring to your notice that I recently paid 1500 rs. for the new WiFi Airtel Fiber connection (Connection Request ID: 8FT2TPK4JY) at my home address in Ibrahimpatnam, Rangareddy,HYD on 15th April 2026 - where a sales executive was immediately assigned as soon as I enquired amount the WiFi connection Airtel Air Fiber. I started receiving messages on my registered mobile number. The executive processed in an hour and started convincing that if I get the KYC done and pay him the cost - it will be done the same day. He assured me multiple times which I trusted. The executives name is Rajesh Yadla and he even insisted and asked as I want to get this WiFi setup as soon as possible.

I didn't like it and immediately stopped him saying that I won't pay a penny to get this setup done and would rather pay the actual 1500 rs fees which is required.

Now, it's more than 11 days and they have been just rescheduling the slots every now and then and pushing it since I already paid to 1500 so please refund my payment Back i don't like your service so many times aim trying to to the customer care but no one is response. Refund my money

Regards,
Ibrahimpatnam
Telangana,
Email: rasamallarajkumar@gmail.com
 
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