aniketsingh34
New member
- Dealer Name
- Airtel India
- Company Name
- Airtel
- Customer Care Number
- 011 4444 4121
- Loss Amount
- 40000
- Ratings
- 1.00 star(s)
- Opposite Party Address
- H28 new mahavir nagar, tilak nagar
So I'm living in Janakpuri, New Delhi 110018. I've a airtel wifi connection, and goes completely down for average of 3-5 days every month, they don't allow to connect to someone directly, if an Engineer is assigned they don't answer the call, this time the wifi is not working from last 35 hours now. How people relying on the service from their jobs will do the job??? Are they supposed to recharge multiple data add on plans in their phone then use the internet? That also does not provide the required internet speed, how to work? I've raised complaints multiple time but they don't do anything permanent!!! Why they don't allow to connect to someone directly, I've also visited their virtual store but all they do is take the complaint and say an engineer will visit to check!!!! Till then? Just wait ?? I'm paying for 30 days wifi??? Over that if the payment is delayed they put a 100-150 late charge???? What about the internet not working for straight 2-3 days???? Who is responsible for that???