Abdul Qaiyum Alvi
New member
- Seller Name
- Jiffy ( Spencer Retail)
- Company Name
- Spencer Retail.
- Product Name
- Dining plates
- Website Name
- www.spencerretails.com
- Customer Care Number
- NA
- Loss Amount
- 476
- Ratings
- Opposite Party Address
- Spencer Retail Pvt Ltd.J
Complainant purchased 4 Neelam brand Dining Plates from the opposite party. The delivered Plates were of smaller size Quarter plate while the website mentioned it as " Dining Plates" without describing the size .
The complainant immediately notified the store as well as the Customer Care about this mismatch but they refused to take the return and exchange/ refund on the pretext that the delivered good is as per the order.
The matter was referred to National Consumer Helpline vide Docket no. 9909293. The company refused to take back the under size Quarter plates.
The complainant immediately notified the store as well as the Customer Care about this mismatch but they refused to take the return and exchange/ refund on the pretext that the delivered good is as per the order.
The matter was referred to National Consumer Helpline vide Docket no. 9909293. The company refused to take back the under size Quarter plates.