PRipplez
New member
- Seller Name
- RK world Infocom pvt ltd
- Company Name
- Amazon India
- Product Name
- Nutritive 8h night magic serum
- Website Name
- Amazon.com
- Customer Care Number
- 1111111111
- Loss Amount
- 1500
- Ratings
- Opposite Party Address
- A15APWRK6P7LBV
c/o Amazon Seller Services Private Limited,
26/1, 10th Floor, Brigade World Trade Center,
Dr. Rajkumar Road,
Bangalore - 560055
Dear Concern,
This is the case which now not only remains a normal consumer complaint for online shopping but to punish the sellers who are deceiving their customers by sending false or wrong products instead of what was ordered.
I am writing here this email with so much hope that I won’t be disappointed this time coz what I suffered and got through a lot by amazon specialist team.
A part of my order 406-6465718-1037919 is wrongly delivered to me… instead of what was supposed to be delivered.
I have placed an order on Aug 8th, 2026 and received the same on Aug 13th with high hopes coz its a luxe product.
Outer packaging was intact but what i saw inside was unimaginable.
I order 2 things, 1 is storio bubble maker solution and other is kerastase Elixir 75ml serum that includes a 30ml kerastase night nhtritive hair serum. But the one i received in the packed was so wrong. Instead of this 30ml sample i received Mr Muscle kitchen cleaner with my products which I never ordered.
I asked Amazon for return or replacement of the said order coz i received wrong or missing product, the team denied my appeal to them claiming that I have unusual returns.
Is there any process or any procdure where consumer can check the sample images as to what was kept inside the bag before packaging coz I’m 1000% sure that there happens to be a mistake from seller side or in warehouse while packing my order.. coz i never ordered Mr muscle, neither I have heard about this cleaner and you can check the same in my orders placed now or never…
Now amazon is sending me generic mails that we could not process your refund..
but they never marked my words coz i am not asking for refund or replacement, I’m just asking for my correct product that is supposed to be delivered to me.
I am not saying I am the only big consumer of Amazon but my 80% shopping is done from Amazon only but they never saw this as positive note they checked my returns… are check how much I paid for the bills monthly, check for the diapers I ordered from you. But no… they got the stone hearted denying that refund cant be done..
I’m not asking for refund but for the price i paid as a consumer I have the full right to claim for the right product…
I heartily request you to pz reconsider my request and check whether that sample serum was being kept in the package or not by the seller or in warehouse…and send me the one pz.
I shall be highly obliged to you.
If possible pz do connect with me over the call I’ll explain what has happened.
Contact No :- 9897935454
This is the case which now not only remains a normal consumer complaint for online shopping but to punish the sellers who are deceiving their customers by sending false or wrong products instead of what was ordered.
I am writing here this email with so much hope that I won’t be disappointed this time coz what I suffered and got through a lot by amazon specialist team.
A part of my order 406-6465718-1037919 is wrongly delivered to me… instead of what was supposed to be delivered.
I have placed an order on Aug 8th, 2026 and received the same on Aug 13th with high hopes coz its a luxe product.
Outer packaging was intact but what i saw inside was unimaginable.
I order 2 things, 1 is storio bubble maker solution and other is kerastase Elixir 75ml serum that includes a 30ml kerastase night nhtritive hair serum. But the one i received in the packed was so wrong. Instead of this 30ml sample i received Mr Muscle kitchen cleaner with my products which I never ordered.
I asked Amazon for return or replacement of the said order coz i received wrong or missing product, the team denied my appeal to them claiming that I have unusual returns.
Is there any process or any procdure where consumer can check the sample images as to what was kept inside the bag before packaging coz I’m 1000% sure that there happens to be a mistake from seller side or in warehouse while packing my order.. coz i never ordered Mr muscle, neither I have heard about this cleaner and you can check the same in my orders placed now or never…
Now amazon is sending me generic mails that we could not process your refund..
but they never marked my words coz i am not asking for refund or replacement, I’m just asking for my correct product that is supposed to be delivered to me.
I am not saying I am the only big consumer of Amazon but my 80% shopping is done from Amazon only but they never saw this as positive note they checked my returns… are check how much I paid for the bills monthly, check for the diapers I ordered from you. But no… they got the stone hearted denying that refund cant be done..
I’m not asking for refund but for the price i paid as a consumer I have the full right to claim for the right product…
I heartily request you to pz reconsider my request and check whether that sample serum was being kept in the package or not by the seller or in warehouse…and send me the one pz.
I shall be highly obliged to you.
If possible pz do connect with me over the call I’ll explain what has happened.
Contact No :- 9897935454
