3 shirts and 1 Tshirt found missing in the shipment

D

Digvesh Solanki

New member
Seller Name
AJIO
Company Name
AJIO - Cantabil retails India Limited
Product Name
3 shirts and 1 polo Tshirt
Website Name
AJIO app
Customer Care Number
+91 1800 889 99
Loss Amount
2686
Ratings
2.00 star(s)
Opposite Party Address
Cantabil India Pvt Ltd.
House no C-12, Lawrence road, Industrial area, delhi, North west delhi, Delhi 110035
Dear sir/madam,
I have order multiple cloths of Cantabil products from Ajio and 1st Jan 2026 i have received one shipment on which 6 products are mentioned but when i opened it i found only 2 products i.e one shirt and one tshirt whereas
3 shirt and 1 tshirt are missing.

I have raised the complaint on customer care on the same day and they assured me by 7th Jan it will be resolved.

Today i have received message that complaint is resolved but no clothes are delivered. After calling once again to customer care they denied to to deliver the product and they told me that the product is already delivered.
They also told me that they can not help me anymore.
 
Last edited:
Brick red shirt, green shirt, beige shirt and teal blue tshirts are missing
 

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Hello @Digvesh Solanki

Thank you for reaching out. We noticed that you are facing the similar problem with Ajio that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Ajoi return and delivery delays'

Hello @Eunoia@777

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to customercare@ajio.com outlining your issue, including order details and any previous correspondence and request to Refund the ₹29/-.

If not received...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
Dear Sir/Madam,
I have sent an email to Ajio customer care and explained my concern with all the supporting documents and proofs but they are denying to refund any amount.

I have sent them one more mail to seek more explanation from them and one more time i have asked for the refund but neither they answered my question nor refund. They have simply sende the same reply which i have received against my first email reply.

Kindly guide me with the nest step.

Regards
Digvesh Solanki
 
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