Suresh Kumar
New member
- Company Name
- SVPheriperals
- Product Name
- Boat stone opus - bluetooth speaker
- Website Name
- Flipkart
- Loss Amount
- 6325
- Ratings
Dear Consumer Court Team,
I am writing to bring to your attention an issue I have faced with an online order placed through Flipkart. The details of the order are as follows:
Boat stone opus - bluetooth speaker
Order ID: OD335674528246391100
Order Date: 08th October 2025
Shipping Date: 08th October 2025
Logistics Provider: Ekart Logistics (Tracking ID: FMPP3432784714)
Shipping Route: The order reached my location coimbatore on the same date, as confirmed by Flipkart Customer Care. And it took 20 days for them to say that the order is lost and I was following with them through their help line and they informed atlast that the product is lost. Following their advice, they canceled my order on 28th October 2025 and placed a new order on 28th October 2025 with the following details:
New Order ID: OD335674528246391100
Logistics Provider: Ekart Logistics (Tracking ID:FMPP3486613740)
Despite waiting until 9th November 2025, I was not able to receive the new order. I contacted the local delivery office and it was said that the order was not recieved in the hub but in Flipkart app its shows that the product reached the local hub in coimbatore. I am pretty sure that they are not ready to give the product what I have ordered.
I have waited a total of 33 days without receiving my order and have been given inconsistent and unsatisfactory reasons for the non-delivery. I request your support in resolving this matter. I can provide all evidence, including chat transcripts with Flipkart Customer Care. You may also collect call recordings from Flipkart for verification.
As a customer, I seek justice and a resolution to this issue.
Thank you for your attention to this matter.
I am writing to bring to your attention an issue I have faced with an online order placed through Flipkart. The details of the order are as follows:
Boat stone opus - bluetooth speaker
Order ID: OD335674528246391100
Order Date: 08th October 2025
Shipping Date: 08th October 2025
Logistics Provider: Ekart Logistics (Tracking ID: FMPP3432784714)
Shipping Route: The order reached my location coimbatore on the same date, as confirmed by Flipkart Customer Care. And it took 20 days for them to say that the order is lost and I was following with them through their help line and they informed atlast that the product is lost. Following their advice, they canceled my order on 28th October 2025 and placed a new order on 28th October 2025 with the following details:
New Order ID: OD335674528246391100
Logistics Provider: Ekart Logistics (Tracking ID:FMPP3486613740)
Despite waiting until 9th November 2025, I was not able to receive the new order. I contacted the local delivery office and it was said that the order was not recieved in the hub but in Flipkart app its shows that the product reached the local hub in coimbatore. I am pretty sure that they are not ready to give the product what I have ordered.
I have waited a total of 33 days without receiving my order and have been given inconsistent and unsatisfactory reasons for the non-delivery. I request your support in resolving this matter. I can provide all evidence, including chat transcripts with Flipkart Customer Care. You may also collect call recordings from Flipkart for verification.
As a customer, I seek justice and a resolution to this issue.
Thank you for your attention to this matter.
