zepto (kiranakart technologies pvt ltd)

  1. P

    Received damaged rotten and cracked product

    I Have ordered 4 coconuts order id JGUNKMUIM19882 dated as on 5th may 2025 out of 4 coconut 1 coconut is cracked and other two coconuts were rotten so i have emailed it to zepto however customer support reverts that this is due to delivery how ever it can be consumable rotten products does not...
  2. KrishnaKarthik

    Zepto delaying return with false “store unserviceable” reason and denying refund after approval

    I ordered a toy from Zepto which turned out to be defective and not working properly. I raised a return request on April 12, 2026 within the return window, and the return was approved by their customer support on the same day. However, after approval, pickup was never arranged. I contacted...
  3. AshutoshShinde22

    Item Missing from the Order

    Hi Support, I ordered few items and one of the item is missing Since I know the person comes from the same company so I do trusted him and provided the OTP to him. i raised complaint but company is not willing to support me. I even asked them for the photos at the time of delivery taken by the...
  4. ansh051207

    Zepto account put on hold without reason and no proper support

    I am a regular user of the Zepto app. Recently, my Zepto account was put on hold without any prior notice or clear reason. I have not violated any terms knowingly. I contacted Zepto customer support multiple times through the app and email, but I only received automated replies and no proper...
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