amazon retail india private limited

Hello sir/ Ma'am Good Afternoon! Hope you are doing well I am writing this with a heavy heart as I am unable to return or replace the damaged product I have got from Amazon India website for my baby. I have bought a drone for my baby on his 6th birthday on 4th July, 2026 (Delivery Date) and I...

Amazon delivered a used broken Toshiba TV instead of TCL 55inch mini LED TV ordered ref order no - 403-4498201-6637157, logged complaint to Amazon customer service with pictures of damaged wrong product delivered. However Amazon customer service team's response was arrogant unprofessional and...

I ordered Fastrack watch in amazon I received damaged item than i return the item seller received the item they are not processed the refund till now 3 months completed

We had placed an order for new poco mobile and the order number is 402-4439911-4624353 dated 06.10.25 We had already paid in advance But we have not received the delivery of our order/product. We communicated with customer care exe on Amazon but executive said order is delivered, but we have not...

I am writing to formally escalate my refund issue regarding Order ID: 406-3690005-3122725 for Samsung Galaxy Buds 2 Pro (₹10,089). The product was duly picked up by Amazon’s logistics partner, and I handed over the original item exactly as delivered. However, I was recently informed that the...