amazon

  1. R

    Delay in Warranty Service for Water Heater Model EWS-005L-3kW-WHITE

    I would like to file a complaint regarding the poor and unacceptable service response from the company for my water heater Model: EWS-005L-3kW-WHITE. The product is under warranty, and I registered a service request on 18 November for a critical issue with the unit. Despite the issue being...
  2. M

    REFUND FAIL

    Respect Sir/Mam I had ordered a parcel from amazon but when i received it i got a completely different product from what i had ordered So i returned the parcel. I had returned the parcel on 12 October and it's amazon policy to give refund within 7 days but today is 29th november and i still...
  3. I

    amazon refund lost in transit and do not refund money

    I need urgent help. I ordered a Samsung 990 EVO Plus 4TB SSD from the official @SamsungIndia store on @amazonIN . The SSD arrived dead. Amazon first told me to contact Samsung. Samsung asked me to travel 150+ km, which I cannot. Then Amazon assured me, “We will refund you.” On 13 Nov...
  4. S

    Amazon refund issue for Realme Narzo 70 Pro 5G smartphone

    On October 3, 2025, I placed an order (ID: 402-0436017-2669930) for a Realme Narzo 70 Pro 5G with an exchange for my old phone. I prepaid an amount of ₹15,978/-. I received the parcel on 11 October 2025. The delivery partner, upon inspecting my old phone for exchange, rejected it due to a...
  5. Rakesh jain

    Final Escalation – Urgent Action Required for Pending Refund & Financial Loss (Kodak TV Return)

    To: Reserve Bank of India – Banking Ombudsman Consumer Forum Authority Amazon India Senior Grievance / Nodal Officer Dear Sir/Madam, I am writing this email as a final escalation regarding the inordinate delay in processing my refund for the returned Kodak TV, despite multiple grievances...
  6. R

    Amazon Order - Smart Projector not delivered

    I ordered for 2 WZATCO Yuva Go Android 13.0 Smart Projector through Amazon on 15th Nov 2025. Both were to be delivered the same day. However, Amazon delivered only one of the projectors. When I called customer care of Amazon, they registered a service ticket. But after that there was no progress...
  7. R

    Grievance Regarding Wrongful Delivery Status and Non-Receipt of Order

    I am writing to formally raise a grievance regarding my recent Amazon order, which has been wrongly marked as delivered, even though I have not received the package. I placed an order on 11 November 2025 for a Fastrack Smart Watch as a surprise gift for my husband. The full payment for the order...
  8. L

    Amazon sell s used products and it’s says new brand one

    Hi, Recently I have purchased Samsung Galaxy z flip 5 in Amazon. After a month of uses age it got damaged, and I went Samsung series centre. They checked mobile after that only I got to know it’s not an Indian mobile and it’s a used one some one already used the same mobile on 2023. I was...
  9. guptadeepak1986

    Order automaticaly cancelled

    Respected Sir/Madam, I am writing to file a formal complaint against Amazon India regarding their persistent non-responsiveness and failure to address my issue despite multiple attempts from my side. Over the past few weeks, I have sent 15 emails to the following Amazon India...
  10. delvinsmathew

    Provided Laptop with pirated windows and other issues

    The product delivered to me, HP Victus 15-fb3003AX (Order: 171-6399655-7713932) is tampered, used, unsafe, and materially different from what was advertised and amazon is refusing any replacement or return saying the seller does not have the same item in stock! then give my money back! These...
  11. V

    URGENT:Non-refund of order No.407-9235353-9032320 Wrong product delivered(Mobile vs soap)-[4/5]Months Delay

    My Self Vishal Singh , I bought stuff from your amazon website but in that stuff I have been cheated by seller and amazon. Your customer care support also could not help us in this and they refused to give me refund. After that I had to take this step, I am sending a legal notice to you...
  12. Psb1998

    Deficiency

    A serious concern is being raised regarding the conduct of Amazon Retail India Pvt. Ltd. over a delivery issue that remains unresolved despite multiple escalations. An order for Tetley Green Tea Immune (Mango Flavour) (Order ID: 405-6659861-3726717) was placed on 17 October 2025. On 23 October...
  13. F

    DEFICIENCY IN SERVICE, UNFAIR TRADE PRACTICE & BREACH OF DELIVERY PROMISE

    LEGAL COMPLAINT UNDER **SECTION 2(11)** & **SECTION 2(47)** OF CONSUMER PROTECTION ACT, 2019 **DEFICIENCY IN SERVICE | UNFAIR TRADE PRACTICE | BREACH OF DELIVERY PROMISE** **Complainant:** Fateh Ali Khan Patel Address: Post Mohala, Taluka Akot, District Akola, Maharashtra PIN: 444101...
  14. A

    The amazon team has rejected my refund.

    The seller and amazon ofm team has declined my refund and they accepted that they didn’t delivered correctly
  15. Ritul kaundal

    Complaint Against Amazon India

    My order Motorola G45 5G Order No. 171-4156948-0458710 The had to be delivered on 7th Nov 2025, But it’s 9th Nov and the app is showing it was rescheduled by me, but I haven’t anything on that, Customer care is also fooling us by saying it will be delivered in 2 hour 3 hour. Help me to resolve...
  16. A

    Defective product, fake promises by amazon

    I have ordered Sony Alpha ILCE-7SM3 from Amazon. My order number is 402-2968887-5882769. Firstly I have received broken product and some parts were missing then I have raised complaint ,first they denied to replacement and asked me to wait , next day i did another call to customer care then...
  17. P

    Refund not created

    I purchased mooda from Amazon. Order placed 3 October 2025 Order number 403-6533446 1415515 Order was delivered on October 3rd and picked up on 21st October inspite I filed its return timely as it was Diwali . And then one of Amazon customer executive arranged its return pick up by mistake ...
  18. A

    Refund not processed by Amazon

    I am writing to formally escalate my refund issue regarding Order ID: 406-3690005-3122725 for Samsung Galaxy Buds 2 Pro (₹10,089). The product was duly picked up by Amazon’s logistics partner, and I handed over the original item exactly as delivered. However, I was recently informed that the...
  19. D

    Amazon return complaint

    Amazon Return ID: Dm4WNmJPRRMA Order ID: 405-7861603-7251503 Superbaby Kids Balance Bike - Adjustable, Lightweight Cycle for 1.5-4 Year Olds | Yellow I had ordered this bike and due to problems in assembly the cycle, I have returned the product. But todate noone has contacted and I three times...
  20. I

    Lenovo tablet

    My wife purchased lennova tablet on 15/11/2024 through Amazon online shopping application, but that product is not working properly and frequently hanging, we raised so many requests to Amazon. We send a mail to lennova Website regarding this, from lennova service centre we get a mail about 36...
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