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Here's the Booking Invoice for my flight from Guwahati to Mumbai which has been cancelled by the airline. When I raised refund request, the airline rescheduled my trip and MMT is doing nothing about it!

I booked a flight ticket from MakeMyTrip app and after paying the full amount my flight got cancelled by the airline. Since I cannot raise refund request by my myself for the airline, I used MakeMyTrip as a mediator. The app showed a raise refund request option and I applied for it. But MMT is...