WRONG ITEM DELIVERED

NABBURU64

New member
Seller Name
AMAZON SELLER SERVICES PVT. LTD
Company Name
RETAILZ PRIVATE LIMITED
Product Name
THE COUCH CELL TUSCAN SINGLE SEATER MOTORIZED RECLINER IN TAN SUEDE FABRIC
Website Name
AMAZON .IN
Loss Amount
16325
Ratings
1.00 star(s)
Opposite Party Address
SURVEY NO.45/A/2, OLD SY. NO.45, KANLAKOYA VILLAGE, MEDCHAL MANDAL, HYDERABAD, TELANGANA -501401
I HAVE ORDERED AN MOTORISED RECLINER " THE COUCH CELL TUSCAN SINGLE SEATER MOTORIZED RECLINER IN TAN SUEDE FABRIC WITH B0CO8HDQ3K HSN: 94036000 AND PAID 16325 VIDE ORDER NO. 408-9323215-7837953 DT.10-09-2025 FROM AMAZON WEBSITE AND WAS INVOICED ON 10-09-2025 VIDE INV.NO.TH-XSAD-1931441115-2526 FOR RS.16325 . THE CONSIGNEMENT WAS SOLD BY RETAILZ PRIVATE LIMITED, SURVEY NO.45/A/2, OLD SY NO.45, KANDIAKOYA VILLAGE, MEDCHAL MANDAL, HYDERABAD, TELANGANA-501401 WITH GST REGISTRATION NO.36AALCR3173P1ZO AND PAN NO.AALCR3173P. THE ORDER WAS TO BE DELIVERED AT V.UMADEVI, 2-2-61/4/A, NEW VINAYAK NAGAR, AMBERPET, HYDERABAD, TELANGANA-500013.

THE ITEM WAS DELIVERED ON 12TH SEPTEMEBER 2025 AND AFTER OPENING THE PACKING FOUND OUT THE ITEM IS WRONG PRODUCT .
INSTEAD OF SENDING MOTORIZED RECLINER, DELIVERED MANUAL RECLINER. IMMEDIATELY CALLED AND INFORMED AMAZON AND PLACED FOR RETURN PICKUP . TILL TODAY 17TH SEPTEMEBER 2025, THE ITEM WAS LYING IN OUR HOUSE AND LAST 5 DAYS WE ARE STAYING AT HOME FOR SOMEONE TO PICKUP THE RETURN ITEM. THE ITEM WAS GIFTED TO MY SISTER WHO WAS OPERATED FOR HER KNEE REPLACEMENT AND NOT ABLE TO SIT IN REGUALR CHAIRS.

AMAZON HAS BEEN AVODIING MY CALLS OR GIVING REASONS BEST SUITED FOR THEM FOR NOT PICKING UP THE WRONG ITEM.
 

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