Hello
@shivam.garg.sg57
We have carefully reviewed your complaint against
Zeelab Pharmacy.
As per your submission, you placed an order for medicines on September 1, 2026 through the
Zeelab Pharmacy app and made an online payment of ₹368.60. Despite receiving a confirmation that your order was packed, the medicines have not been dispatched or delivered as of the date of your complaint. Zeelab's customer care has been completely unhelpful, and the seller has been continuously delaying the dispatch on a daily basis without providing any clear timeline for delivery.
We acknowledge receipt of your complaint along with the order confirmation email and screenshot you have attached as supporting evidence.
Before filing a case at
e-jagriti.gov.in, we strongly suggest you first send a formal Legal Notice to:
Director / Managing Director
Zeelab Pharmacy (Zeelab Pharma Pvt. Ltd.)
Plot No. 31, Industrial Area Phase 1,
Panchkula, Haryana – 134113
Sending a registered legal notice often compels the opposite party to respond or settle before the matter reaches consumer court.
View Sample Legal Notice:
To,
Chairman / Managing Director
Mention Company Name
Subject: Notice Before Filing Consumer Case in Consumer Forum.
Dear Sir/Madam,
This is to inform you that I, Your Name, am constrained to issue this notice on account of the deficiency in service and/or unfair trade practice committed by your company in relation to Mention product/service name, order number, date of transaction.
Despite repeated attempts made by me to resolve the matter amicably, including contacting your customer care, no satisfactory response or resolution has been provided till...
If you need any help drafting the legal notice or uploading documents on the portal, we are here to assist you.
Thanks
