I have ordered two suits from Buy Luxeladiess products online at best prices on luxeladiess.com but the company did fraud with us and send us the wrong product.
As soon as we came to know that you have delivered the wrong product we requested for refund but no further actions has been taken from your end.
Company Name: luxeladiess
Address: 1-B Milap Nagar Tonk Road Jaipur-302018, Rajasthan, Jaipur, 302018
Company Number: +91 92523 49600
I'm sorry to hear about your experience with Luxeladiess regarding the incorrect products sent and the lack of response to your refund request. To address this issue effectively, consider the following steps:
Document All Communications:
Keep records of all interactions with Luxeladiess, including order confirmations, receipts, emails, and any attempts you've made to contact their customer service.
Send a Formal Written Complaint:
Draft a detailed complaint letter outlining the issue, including order details, the problem encountered, and the resolution you seek (e.g., a full refund).
Send this letter to the company's official address via registered post to ensure proof of delivery.
File a Complaint with the National Consumer Helpline (NCH):
The NCH assists consumers in resolving disputes with sellers.
If the issue remains unresolved, consider filing case in the Consumer Forum. For any help in drafting and submitting the Complaint, feel free to contact us.
