Sanchitadas
New member
- Seller Name
- JAIPUR MAJESTIC CREATION
- Company Name
- ANOUK
- Product Name
- WOMEN FLORAL YOKE DESIGN PANELLED AARI WORK PURE COTTON KURTA WITH TROUSERS & WITH DUPATTA
- Website Name
- Myntra
- Customer Care Number
- 8045161432
- Loss Amount
- 1712
- Ratings
- Opposite Party Address
- JAIPUR MAJESTIC CREATION
36/37, PARSVNATH NARAYAN CITY, b-block, , Jaipur, rajasthan-
302029
I, Sanchita Das, would like to lodge a formal complaint against Myntra and the seller Jaipur Majestic Creation (Brand: Anouk) for delivering a wrong product and subsequently unfairly rejecting my return request.
Upon delivery, I found that the product received was not the same as what I had ordered. The design, quality, and appearance did not match the product description and images shown on the Myntra platform.
This is a clear case of:
Despite providing correct details and raising the issue within the return window, Myntra failed to resolve the issue.
I request the Hon’ble Forum to kindly direct the opposite parties to:
Order & Product Details
- Product Name: Women Floral Yoke Design Panelled Aari Work Pure Cotton Kurta with Trousers & Dupatta
- Brand: Anouk
- Seller Name: Jaipur Majestic Creation
- Website/App: Myntra
- Order Date: 15 January 2026
- Invoice Number: I0826JM000357097
- Order Number: 1320334-2449681-5644103
- Loss Amount: ₹1712
Issue Faced
Upon delivery, I found that the product received was not the same as what I had ordered. The design, quality, and appearance did not match the product description and images shown on the Myntra platform.
Steps Taken
- On the same day of delivery, I immediately contacted Myntra customer care.
- I made multiple calls to customer care.
- Instead of addressing my concern, my calls were dismissed, and the return request was rejected without proper inspection or justification.
Unfair Trade Practice
This is a clear case of:
- Delivery of wrong product
- Deficiency in service
- Denial of legitimate return
- Mental harassment and financial loss to the consumer
Despite providing correct details and raising the issue within the return window, Myntra failed to resolve the issue.
Relief Sought
I request the Hon’ble Forum to kindly direct the opposite parties to:
- Refund the full amount of ₹1712, or provide a replacement with the correct product
- Take necessary action against such unfair trade practices
- Provide compensation for mental harassment and inconvenience caused
