- Bank Name
- Standard Chartered
- Loss Amount
- 13275
- Ratings
Dear Team,
I just checked my standard chartered bank account statement and I found that they are charging me "PRGM MAINTENANCE CHARGES" every month, since last 1 year. We have opened this account with a commitment of Rs 15 lacs to be maintained in saving a/c or FD a/c. We are always maintaining more balance than this threshold.
I just called your customer care and your executive informed me that this account is in priority and I need to maintain a minimum 30 lacs balance. Neither I have requested for an upgrade nor I've provided any approval to change the account type. They can't randomly change my account type and start charging me without me having any information about the same.
This is the worst banking experience for me. Despite maintaining a huge amount with standard chartered, they are penalizing me for the upgrade, which I am not at all aware about. I have never received any SMS about the charges being deducted from my account. It is a simple case of cheating and no one is responding us despite many complaints.
Looking forward for support.
Regards,
Tushar Kothari
A/c No: 27011523228
I just checked my standard chartered bank account statement and I found that they are charging me "PRGM MAINTENANCE CHARGES" every month, since last 1 year. We have opened this account with a commitment of Rs 15 lacs to be maintained in saving a/c or FD a/c. We are always maintaining more balance than this threshold.
I just called your customer care and your executive informed me that this account is in priority and I need to maintain a minimum 30 lacs balance. Neither I have requested for an upgrade nor I've provided any approval to change the account type. They can't randomly change my account type and start charging me without me having any information about the same.
This is the worst banking experience for me. Despite maintaining a huge amount with standard chartered, they are penalizing me for the upgrade, which I am not at all aware about. I have never received any SMS about the charges being deducted from my account. It is a simple case of cheating and no one is responding us despite many complaints.
Looking forward for support.
Regards,
Tushar Kothari
A/c No: 27011523228