Gulame Arshad Rizvi
New member
- Model
- A 55
- Dealer Name
- Amazon India Pvt Ltd
- Company Name
- Samsung
- Customer Care Number
- i don't know
- Loss Amount
- 30000
- Ratings
- Opposite Party Address
- I don't know
I purchased a Samsung phone based on its advertised water-resistant features. However, after minor water exposure, the device malfunctioned and Samsung refused to cover the damage under warranty. This is misleading and deceptive — if the phone is marketed as water-resistant, customers should not be penalized for trusting that claim. I request a full investigation into this issue and a fair resolution.
I visited Samsung service center for water damage check on my phone, but was unfairly charged BLS fees despite water resistance claims. Please review this issue and provide a resolution.
I visited Samsung service center for water damage check on my phone, but was unfairly charged BLS fees despite water resistance claims. Please review this issue and provide a resolution.