Warranty issue

bimakmanna

New member
Seller Name
Amazone
Company Name
Toshiba
Product Name
32 inch led tv
Website Name
Amazon. Co. In
Loss Amount
10000
Ratings
3.00 star(s)
Toshiba company not repairing in warranty period then I call Amazon customer care They are committed to refund my money but still now I not received money
 
Hello @bimakmanna Ji,

We understand your concern regarding the refusal of Toshiba to repair your 32-inch LED TV during the warranty period, and the subsequent unfulfilled commitment from Amazon's customer care to refund your money. As you have already contacted to the Customer Support and not received any reply, we recommend the following steps:
  1. Document All Communications:
    • Compile all relevant documents, including the purchase receipt, warranty card, and any correspondence with Toshiba and Amazon customer care.
  2. Seek Legal Assistance:
    • Consider consulting with a legal professional to explore further action, such as filing a case in the Consumer Forum for a refund or replacement.
    • Send Legal Notice to both parties.
We hope these steps assist you in resolving the matter promptly.

Thanks
 
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