Urgent Complaint – Fraudulent Online Advertisement & Non-Delivery of Product

[Shaila Selvarani]

Seller Name

Moon Goddess couture

Company Name

www.Moongoddesscouture.com

Product Name

MGPQR2602-L,Mustard Yellow mg, SKU:mgsku2602, HSN code : 62114990

Website Name

www.Moongoddesscouture.com

Customer Care Number

9995577774

Loss Amount

1624

Ratings

1.00 star(s)

Opposite Party Address

Puthukadai,TamilNadu

Good day.

I am writing to report a fraudulent advertisement and scam transaction I experienced with Moon Goddess Couture.

Details of the Incident:

• On June 21, 2025, I placed an order for a dress after seeing their advertisement.
• I paid the full amount as requested.
• Initially, they responded promptly and provided good customer service.
• After receiving the payment, they stopped responding and have not delivered the product.
• I have attached screenshots of the conversation and payment proof for your reference.

My Request:

1. Take immediate action against this fraudulent page and block their website.
2. Penalize the individuals involved to prevent similar scams.
3. Stop such fake advertisements to protect other customers.

I understand the money may not be recoverable, but I strongly request urgent action to prevent further fraud.

Thank you for your support.