UNSHIPPED CANCELLED order within 2 hours of placing order platform fee not refunded

flipkartcrash

New member
Seller Name
FlipKart
Company Name
FlipKart
Product Name
Lehengas
Website Name
FlipKart App
Loss Amount
1508
Ratings
1.00 star(s)
Opposite Party Address
FlipKart warehouse plot no.GP44,near Honda showroom Sector 18,Gurgaon
A prepaid OD439045226672363100 which had very delayed delivery date was cancelled by me after 4 hours of placing it and the platform fee of 10₹ was deducted on cancellation.while if it’s a COD order the FlipKart app cant deduct platform fee but every prepaid order which gets cancelled within 1 minute or 1 day even when it’s not shipped the FlipKart app is deducting 10₹.
While All other apps the refund cancellation means the entire paid amount gets fully refunded.
 

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