- Bank Name
- HDFC BANK
- Customer Care Number
- 18001600
- Loss Amount
- 135800
- Ratings
- Opposite Party Address
- HDFC Bank Cards Division, PO Box No.8654, Door no. 94 SP, Estate Bus Stand, Wavin Main Road, Mogappair West, Chennai - 600058.
This is Mohan Prakash, account holder of HDFC Credit card ending with 5968 (Tata NEU Card).
On 23rd October 2025 night there were 7 fraud transactions that happened on the above card.
I am writing to report unauthorized transactions on my credit card ending with 5968. I/myself did not authorize/do below mentioned 7 transactions total amount 1,35,800 rupees to ASSPL (Merchant Name).
I have not lost my card or given anyone permission to use my account details. I request you to immediately investigate these fraudulent charges, and kindly return the transaction amount.
Incident details for further investigation :
When I woke up in the morning my mobile was powered off. After poweron i noticed a couple of messages from HDFC bank credit card amount debited transactions to merchant ASSPL. I have verified the call forwarding option in my phone, but it was not enabled by me to +917091146785 (same has been attached the screenshot). I verified on my HDFC mobile banking app for transactions and called immediately to 18001600 customer support and confirmed these are not authorised transactions and not made by me ,requested to block the card and raised the complaint towards these online fraud transactions. Also the customer care team suggested reaching the Cyber crime department 1930 to raise cyber crime complaints.
Cyber crime acknowledged number 30210250016557 was raised towards the national cyber crime team.
Below are the HDFC bank Complaint IDs.
25297312296
25297312306
25297312320
25297312332
25297312342
25297312356
25297312378
Transaction IDs on 23rd October 2025
TransactionID Amount Time
1) 000000076168 19500 10:39PM
2) 000000096756 19400 10:47PM
3) 000000011950 19300 10:54PM
4) 000000018548 19200 10:56PM
5) 000000026108 19500 11:00PM
6) 000000030317 19400 11:02PM
7) 000000042905 19500 11:08PM
For further details you can reach me on 9963554233 or jmpreddy007@gmail.com
On 23rd October 2025 night there were 7 fraud transactions that happened on the above card.
I am writing to report unauthorized transactions on my credit card ending with 5968. I/myself did not authorize/do below mentioned 7 transactions total amount 1,35,800 rupees to ASSPL (Merchant Name).
I have not lost my card or given anyone permission to use my account details. I request you to immediately investigate these fraudulent charges, and kindly return the transaction amount.
Incident details for further investigation :
When I woke up in the morning my mobile was powered off. After poweron i noticed a couple of messages from HDFC bank credit card amount debited transactions to merchant ASSPL. I have verified the call forwarding option in my phone, but it was not enabled by me to +917091146785 (same has been attached the screenshot). I verified on my HDFC mobile banking app for transactions and called immediately to 18001600 customer support and confirmed these are not authorised transactions and not made by me ,requested to block the card and raised the complaint towards these online fraud transactions. Also the customer care team suggested reaching the Cyber crime department 1930 to raise cyber crime complaints.
Cyber crime acknowledged number 30210250016557 was raised towards the national cyber crime team.
Below are the HDFC bank Complaint IDs.
25297312296
25297312306
25297312320
25297312332
25297312342
25297312356
25297312378
Transaction IDs on 23rd October 2025
TransactionID Amount Time
1) 000000076168 19500 10:39PM
2) 000000096756 19400 10:47PM
3) 000000011950 19300 10:54PM
4) 000000018548 19200 10:56PM
5) 000000026108 19500 11:00PM
6) 000000030317 19400 11:02PM
7) 000000042905 19500 11:08PM
For further details you can reach me on 9963554233 or jmpreddy007@gmail.com