nikhilutekar78
New member
- Bank Name
- KOTAK MAHINDRA BANK LTD
- Loss Amount
- 189000
- Ratings
- Opposite Party Address
- Nyati Unitree Facility, Samrat Ashok Road, Yerwada, Pune, Maharashtra 411006
Dear Sir,
This is with reference to your mail & RBI complaint No. N202425021022069, I Nikhil Utekar wish to inform you that this matter has nothing to do with calling or recording of any agent, but this complaint is regarding cheating & fraud done with me by the bank against my loan account no. SPLN60491140.
As per attached loan account statement received from your customer care team it is clearly seen that in month of March 2024 the loan has been closed / settled by the bank but still the bank is asking to pay total amount of Rs1,89,000/- (One Lakh Eighty-Nine Thousand Only) against the loan account & the same has been reported to cibil bureau. In all Cibil reports the loan is seen as closed & no financial institutes give false reports to Cibil bureaus.
Regarding this I sent a request mail to Mr. Shekhar Gumaste Sir dated 10/September 2024 of Yerwada branch to kindly look into this matter and help me out from this but instead of helping me out they ignored and only gave me reply that Rs1,89,000/- is to be paid by me through mail dated 14/September/2024 but did not send me my loan statement with the mail.
Again, I sent request mail dated 14/October/2024 to close / settle my account and issues No Objection Certificate but still have not received any reply from their end.
From August 2017 to October 2024 I have paid total Rs5,64,906/- (Rupees Five Lakhs Sixty-Four Thousand Nine Hundred and Six Only) to the bank.
I requested them to tell me that when loan is seen closed in all CIBIL Bureaus why the bank is harassing & threatening me to pay Rs1,89,000/- but till today no reply from the bank which is in turn total fraud done against me.
Currently I am suffering from Bladder Cancer Stage 3 whose reports also I have attached in each & my mail and due to this disease currently I am jobless and going through tough financial conditions with no spare money and all this information and reports are sent to Yerwada branch person but no help from their side, so I have sent my query to RBI for addressal.
The bank is totally harsh to me as they are least interested in my health conditions and only asking me to pay the amounts when actually the loan is closed and the payments done by me of Rs48,000/- (Rupees Forty-Eight Thousand) from April 2024 to October 2024 are on minus sides in the loan account statement.
These are the above reasons I have sent my query to RBI and asked for their help and NOC in loan account number SPL60491140.
Thanks & Regards,
Nikhil Utekar.
* - This above mail sent to Nodal Officer of Kotak Mahindra Bank on date 12/November/2024 to give NOC of the loan account as bank doing fraud on my part by telling me to pay additional Rs1,89,000/- (One Lakh Eighty Nine Thousand rupees) when in all Cibil bureaus the loan has been marked as closed on date 30/march/2024. Against this i have lodged complaint to RBI as well but still no reply from RBI Ombudsman so lodging complaint in consumer court.
This is with reference to your mail & RBI complaint No. N202425021022069, I Nikhil Utekar wish to inform you that this matter has nothing to do with calling or recording of any agent, but this complaint is regarding cheating & fraud done with me by the bank against my loan account no. SPLN60491140.
As per attached loan account statement received from your customer care team it is clearly seen that in month of March 2024 the loan has been closed / settled by the bank but still the bank is asking to pay total amount of Rs1,89,000/- (One Lakh Eighty-Nine Thousand Only) against the loan account & the same has been reported to cibil bureau. In all Cibil reports the loan is seen as closed & no financial institutes give false reports to Cibil bureaus.
Regarding this I sent a request mail to Mr. Shekhar Gumaste Sir dated 10/September 2024 of Yerwada branch to kindly look into this matter and help me out from this but instead of helping me out they ignored and only gave me reply that Rs1,89,000/- is to be paid by me through mail dated 14/September/2024 but did not send me my loan statement with the mail.
Again, I sent request mail dated 14/October/2024 to close / settle my account and issues No Objection Certificate but still have not received any reply from their end.
From August 2017 to October 2024 I have paid total Rs5,64,906/- (Rupees Five Lakhs Sixty-Four Thousand Nine Hundred and Six Only) to the bank.
I requested them to tell me that when loan is seen closed in all CIBIL Bureaus why the bank is harassing & threatening me to pay Rs1,89,000/- but till today no reply from the bank which is in turn total fraud done against me.
Currently I am suffering from Bladder Cancer Stage 3 whose reports also I have attached in each & my mail and due to this disease currently I am jobless and going through tough financial conditions with no spare money and all this information and reports are sent to Yerwada branch person but no help from their side, so I have sent my query to RBI for addressal.
The bank is totally harsh to me as they are least interested in my health conditions and only asking me to pay the amounts when actually the loan is closed and the payments done by me of Rs48,000/- (Rupees Forty-Eight Thousand) from April 2024 to October 2024 are on minus sides in the loan account statement.
These are the above reasons I have sent my query to RBI and asked for their help and NOC in loan account number SPL60491140.
Thanks & Regards,
Nikhil Utekar.
* - This above mail sent to Nodal Officer of Kotak Mahindra Bank on date 12/November/2024 to give NOC of the loan account as bank doing fraud on my part by telling me to pay additional Rs1,89,000/- (One Lakh Eighty Nine Thousand rupees) when in all Cibil bureaus the loan has been marked as closed on date 30/march/2024. Against this i have lodged complaint to RBI as well but still no reply from RBI Ombudsman so lodging complaint in consumer court.
