TVS MOTOR INDIA SERVICE CHARGE

A

Abijith@9991

New member
Model
Tvs apache RR310
Dealer Name
SA TVS
Company Name
SV TVS Trivandrum
Customer Care Number
087146 64777
Loss Amount
1500
Ratings
1.00 star(s)
Opposite Party Address
Sa Tvs Muttathara, Kovalom Bypass, Muttathara, Thiruvananthapuram,
Kerala 695009
I have given my bike for a service on 24-01-2025
I have told them to change whatever i needed after the service they charged me a bill of 11140 i have not opted premium service and they told me there is a problem with the coolant and i had my own coolant which was bought from outside and they charged me for coolant replacement(600)
I havent opted to do these stuff in my vehicle
They just charged me what they wanted
 
Hello @Abijith@9991

Thank you for reaching out. If the service center charged an excessive amount for your bike service without your prior consent, here’s what you can do:

  1. Request a Breakdown of Charges: Contact the service center and request an itemized bill. This will help you understand the charges and identify any unjustified costs.
  2. Send a Legal Notice: If they fail to provide a satisfactory explanation or refund, send a formal legal notice demanding a refund of the overcharged amount within a specific timeframe.
  3. File a Complaint: If the issue remains unresolved, file a case in the Consumer Forum for unfair trade practices and deficiency in service.
Keep all bills, communication records, and other evidence to strengthen your case. Let us know if you need assistance in drafting the notice or filing the complaint.

Thanks
 
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