Sachin0503
New member
- Dealer Name
- Airplaza Retail Holding Private limited
- Company Name
- Airplaza Retail Holding Private limited
- Product Name
- KAMILANT UPRIGHT SMALL BAG
- Customer Care Number
- 0124-4555100
- Loss Amount
- 11997
- Ratings
- Opposite Party Address
- Sachin Bhardwaj C/O OEM Chiller Services Private limited, Plot number 34, Sector 18, Udhog Vihar Phase 4, Gurgaon122015
Dear Sir/Madam,
I would like to file a complaint against a retail store (Vishal Mega Mart, Sector 14, Gurgaon) for engaging in misleading advertising and unfair trade practices.
On 14th Oct 2025, I made a purchase worth ₹53,970 from their store. At the billing counter, a display board (photo attached) clearly mentioned “Free Gifts” as part of Diwali Special Offers, stating:
3 Pcs Utensils Set worth ₹3,999 on shopping of ₹15,000
Memory Foam Pillow worth ₹1,999 on shopping of ₹10,000
However, despite my purchase exceeding ₹15,000, the store staff refused to provide any of the mentioned gifts, stating it was not applicable, without any valid reason. This is misleading and violates my consumer rights under the Consumer Protection Act, 2019.
I would like to file a complaint against a retail store (Vishal Mega Mart, Sector 14, Gurgaon) for engaging in misleading advertising and unfair trade practices.
On 14th Oct 2025, I made a purchase worth ₹53,970 from their store. At the billing counter, a display board (photo attached) clearly mentioned “Free Gifts” as part of Diwali Special Offers, stating:
3 Pcs Utensils Set worth ₹3,999 on shopping of ₹15,000
Memory Foam Pillow worth ₹1,999 on shopping of ₹10,000
However, despite my purchase exceeding ₹15,000, the store staff refused to provide any of the mentioned gifts, stating it was not applicable, without any valid reason. This is misleading and violates my consumer rights under the Consumer Protection Act, 2019.
