The ordered product is not delivered by Samsung online shop

P A KUMAR

P A KUMAR

New member
Company Name
M/s.Samsung India Limited
Product Name
Galalxy S24
Seller Name
M/s.Samsung India Limited
Website Name
http://www.samsung.com/in/
Loss Amount
630000
Ratings
1.00 star(s)
I ordered and prepaid for the product (i.e., mobile phone model Galaxy-s24) in the Samsung online shop vide Order ID 33102157295 on 10.10.2024. The product has not been delivered to me even after following up with their consumer care via telephone calls.
 

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Hello P A Kumar,

Kindly send E-Mail to the Samsung Customer Care, mention all the details in it and ask them to deliver the product as early as possible.

Wait for their reply, and if they are not giving you the satisfactory reply, contact us again.

We will help you in filing case in Consumer Forum.

Thanks
 
To file a case in Consumer Forum, you need to upload 4 Documents along with communication screenshots and the bills.

1) Index
2) Memo of Parties
3) Events
4) Affidavit
 
Since you are saying some words/names of the document pertaining to Law, I do not know court procedures to file a case, I need complete guidance in this regard.

I am from Hassan, Karnataka and request you to provide a suitable contact in this area.
 
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