Car Insurance Tarinee Mohan CAR INSURANCE denied by BAJAJ ALLIANZ

Tarinee Mohan

Tarinee Mohan

New member
Policy Name
Tarinee Mohan CAR policy
Customer Care Number
01166278000
Loss Amount
180000
Ratings
1.00 star(s)
Opposite Party Address
Bajaj Allianz general insurance company ltd -Block no 4 ,7th floor DLF Tower 15 Shivaji Marg Delhi -15
Dear Sir/Madam,

I am writing to seek assistance regarding my motor insurance claim with BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD. My car met with an accident on 28th November 2024, following which I promptly filed a claim with the insurance company.

Despite a detailed investigation, including a physical spot inspection, the claim has been unjustifiably denied. Additionally, the insurance company has failed to provide the survey report, which is critical for my understanding of their decision.

I have received a letter from the insurer declining the claim on the basis of what appears to be a fabricated or inaccurate narrative. This has caused me significant distress, and I feel harassed by their handling of this matter.

I request your intervention in this case to ensure transparency and justice. I also urge you to assist me in obtaining the car survey report and to evaluate the legitimacy of the insurance company’s claim denial.

Looking forward to your prompt assistance.

Thank you.
Tarinee Mohan
[Policy Number-OC-25-9906-1801-00015127 Claim Number-OC-25-1103-1801-00006895
M-8510003258
 

Attachments

Hello @Tarinee Mohan Ji,

As per the discussion over the call, if the Bajaj Allianz has denied your claim without providing a valid or proper reason, here’s how you can address the issue:

  1. Request Written Explanation: Contact the Bajaj Allianz Customer care via E-Mail and demand a written explanation for the denial. Insist on a detailed response specifying the clause or terms under which the claim was rejected. And in your case the you have already contacted them but not received any reply.
  2. File a Complaint: If the Bajaj Allianz Customer Care remains unresponsive or provides vague reasons, file a case in the Consumer Forum for unfair practices and deficiency in service.
Ensure you retain all relevant documents, including the policy, claim forms, and correspondence, to strengthen your case. If you need help drafting Consumer Complaint, feel free to reach out.

Thanks
 
Dear Sir,

I am attaching all the documents received from insurance company and my revert which I have sent to insurance company regarding claim.
Please check and suggest.
Also attached my statement in writing for cause of accident with time.
 

Attachments

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