Swiggy food inadequate and Swiggy not addressing it either

cyrusgiri69

cyrusgiri69

New member
Seller Name
Zaitoon Ramapuram
Company Name
Swiggy
Product Name
Chicken barbeuqe
Website Name
Swiggy
Loss Amount
310
Ratings
2.00 star(s)
Hello sir/madam,

I have ordered a food which I have attached as an image. It was inadequate like half of the food is not there. I took this issue with Swiggy customer agent and they are not responding properly and made me wait forever. Didn't provide a solution on this. I want them to held responsible for this. Attaching the required document for this. I would have leave the food issue as it is. But this is second time in 3hours. So I need this to be addressed.

Thanks
Giri
 

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Hello @cyrusgiri69

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'SWIGGY CUSTOMER FRAUD & MENTAL HARASSMENT'

Hello @Nisha Sehrawat

I'm sorry to hear about your experience with Swiggy regarding your order of the Falafel Hummus Power Bowl from CATERSPOINT. Based on your account, it appears that you encountered unexpected charges and difficulties with order cancellation, leading to significant distress.

Important steps before filing case in the Consumer Forum​

1. Document All Evidence
  • Order Details: Keep records of your order confirmation, payment receipts, and any tracking information.
  • Communication Records: Save all emails, messages, and...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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