Balasanthosh
New member
- Seller Name
- Homecandy
- Company Name
- Ajio
- Website Name
- Ajio.com
- Customer Care Number
- 1800-8899-991
- Loss Amount
- 363
- Ratings
I wish to file a complaint against AJIO regarding Order No. FN1941803578.
I ordered two items under the above order. However, upon delivery, I received only one item, even though the package was marked as delivered with both items. I immediately reported the issue to AJIO, shared photographs of the package and the received item as evidence, and requested either delivery of the missing item or a refund.
AJIO rejected my claim, stating that their internal investigation found the package to be intact at the time of dispatch. They have not shared any proof of this investigation with me, nor have they addressed the evidence I submitted. Their conclusion appears to rely solely on their internal records, without fairly considering my complaint.
As a genuine customer, I have paid for two products but received only one. I have made every effort to resolve the issue directly with AJIO, but they have refused to provide a satisfactory resolution.
I request the Consumer Forum to direct AJIO to:
I am attaching copies of my order details, photographs of the received package and item, and my email correspondence with AJIO as supporting evidence.
I request your kind intervention to resolve this matter at the earliest.
Thank you.
I ordered two items under the above order. However, upon delivery, I received only one item, even though the package was marked as delivered with both items. I immediately reported the issue to AJIO, shared photographs of the package and the received item as evidence, and requested either delivery of the missing item or a refund.
AJIO rejected my claim, stating that their internal investigation found the package to be intact at the time of dispatch. They have not shared any proof of this investigation with me, nor have they addressed the evidence I submitted. Their conclusion appears to rely solely on their internal records, without fairly considering my complaint.
As a genuine customer, I have paid for two products but received only one. I have made every effort to resolve the issue directly with AJIO, but they have refused to provide a satisfactory resolution.
I request the Consumer Forum to direct AJIO to:
- Refund the amount paid for the missing item or deliver the missing product immediately.
- Investigate the matter fairly instead of relying only on internal dispatch records.
- Take appropriate action to prevent such unfair practices and inconvenience to consumers.
I am attaching copies of my order details, photographs of the received package and item, and my email correspondence with AJIO as supporting evidence.
I request your kind intervention to resolve this matter at the earliest.
Thank you.
