Spicy Chicken Pickle Ltd delayed my order by almost 3 weeks and then sent me a broken glass jar packaged in plastic, could cause life threatening

[Jeffy Joji]

Seller Name

Spicy Chicken Pickles

Company Name

Spicy Chicken Pickles

Product Name

Nuclear Prawns Pickles

Website Name

https://www.spicychickenpickle.com/

Customer Care Number

Not There

Loss Amount

2080

Ratings

1.00 star(s)

I had ordered two glass jar pickles from Spicy Chicken Pickle aka Spicy Chicken Pickle on 11th July 2025. After almost 3 weeks, and one failed delivery, I received the shipment today that contained broken glass jars that was neatly wrapped in plastic. It is clear from the photos that this was done deliberately to purposely harm the user at the other end. Luckily I was able to open the package carefully, but if my old age parents had opened it, it would have caused them life threatening injuries as the glass jar was completely broken.

I have attached all the relevant proofs of the broken glass jar still inside the packaging and the ingredients completely spilled all over with the broken glass.

 

[TeamMember]

Hello @Jeffy Joji

Before proceeding further, we recommend that you first send an email to the customer care of the Spicy Chicken Pickles, clearly outlining your concerns about the broken bottles and requesting to return/refund/replace the Pickles bottles as soon as possible.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks