No. 13/11, Vishnupriya Complex, Subash Rd, near Indian Oil, Kamalanagar, Anantapur, Andhra Pradesh 515001
Emi duedate on 4th MAY 2025 but emi not deducted from account on 4th may and also waiting for re-presentation till 10 of may 2025 even if sufficient balance maintained from 3rd may to till date. Getting calls as emi bounced and pay charges and mentally suffering with the company for no solution and and my cibil score effected for all future loans and mental disturbance faced by them. No proper response from any of the official or executive of shriram finance.
i also attached the proofs of bank statement sent to them after asking and no solution even then. i complained through consumerhelpline.gov.in (grievance no: 7118417) and it was closed with wrong remarks mentioned by the company stating that i have not submitted the bank statement asked by them which was false as i shared them through whatsapp to manager and DM of the branch for reference to show that the sufficent balance maintained and no transaction recorded in statement on 4th may i.e emi duedate . in return asking full month bank statement in mid of month. even then i shared statement till date i.e 15 may. but no response till now and repeatedly asking to visit branch where no response getting from dm of the branch itself and
I'm sorry to hear about the challenges you're facing with Shriram Finance regarding your personal loan EMI. Based on your complaint, despite maintaining sufficient funds in your account, the EMI due on May 4, 2025, was not debited, leading to it being marked as bounced. This situation has caused undue stress and negatively impacted your credit score.
Steps to Address the Issue
1. Gather and Organize Documentation
Ensure you have the following:
Bank Statements: Highlighting the maintained balance from May 3 to May 10, 2025.
Communication Records: Emails, WhatsApp messages, and any other correspondence with Shriram Finance officials.
Complaint Details: Information related to your grievance filed on consumerhelpline.gov.in with ID 7118417.
2. Escalate Within Shriram Finance
If initial communications haven't resolved the issue:
Compensation for mental agony and financial loss - ₹ 50000/-.
Litigation charges - ₹ 5000/-
Additional Tips
Maintain Records: Keep a log of all interactions, including dates, names, and summaries of conversations.
Seek Legal Advice: If necessary, consult with a legal professional to explore further options.
Public Awareness: Sharing your experience on consumer forums or social media can sometimes expedite resolution.
By following these steps, you can seek appropriate redressal for the issues faced with Shriram Finance. If you need assistance drafting communications or require further guidance, feel free to ask
Important Tip:
Before taking legal action, it is advisable to first send a legal notice to the Opposite Party.
